Your privacy is critically important to us.

This Privacy Policy describes how TRCK Entertainment & Technology Ltd collects, uses, and discloses your information when you use our platform, which includes the TRCK website, mobile application, and services.

1. Information We Collect

• Personal Information: When you register or use our Services, we collect personal data such as your name, email address, phone number, age, gender, and location.
• Payment Information: If you make purchases, we may collect your billing address and limited payment card information (processed securely via third-party providers).
• Usage Data: This includes device type, operating system, IP address, browser type, referral URLs, access times, and pages viewed.
• Cookies and Tracking Technologies: We use cookies and similar technologies to analyze usage and personalize your experience.

2. How We Use Your Information

• To provide, maintain, and improve our Services
• To communicate with you (e.g., updates, marketing, and support)
• To personalize user experience and recommend relevant events
• For fraud prevention and legal compliance

3. Sharing Your Information

We may share your information:

• With event hosts and partners when you book or attend events
• With service providers (e.g., hosting, analytics, and payment processors)
• In compliance with legal obligations
• In connection with business transfers or mergers

4. Your Choices

• You may update your account information at any time.
• You may opt out of marketing communications.
• You may disable cookies in your browser settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data.

6. Children’s Privacy

Our Services are not intended for children under 13 (or under the age of majority in your country).

7. International Data Transfers

Your data may be transferred and stored outside of your country of residence. We ensure safeguards are in place.

8. Changes to This Policy

We may update this Privacy Policy. If changes are material, we’ll notify you.

9. Contact Us

If you have questions or concerns, contact us at: privacy@getontrck.com